Guest Services & Front Desk Specialist

Mainstay-Suites; Greensboro (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) match

PTO

Holidays included

Holiday pay

Employee Assistance Program

Job summary

MainStay Suites Greensboro is seeking a friendly Guest Service Representative to deliver outstanding service to hotel guests and ensure smooth check-in and check-out experiences.

As the face of the hotel, you will handle reservations, assist guests with inquiries, and resolve issues with a professional attitude and integrity. We offer benefits and a supportive team environment to help you grow in your hospitality career.

Qualifications

• Provide outstanding customer service to hotel guests.
• Check guests in and out and manage reservations.
• Excellent communication, positive attitude, and integrity.

Responsibilities

• Check guests in and out, manage reservations, and resolve guest issues.

Job description

MainStay Suites Greensboro is seeking a friendly Guest Service Representative to deliver outstanding service to hotel guests and ensure smooth check-in and check-out experiences.

As the face of the hotel, you will handle reservations, assist guests with inquiries, and resolve issues with a professional attitude and integrity. We offer benefits and a supportive team environment to help you grow in your hospitality career.