Weekend Front Desk Agent - Guest Experience Pro

Aimbridge Hospitality; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Disability Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality is seeking a Front Desk Agent for the Courtyard Houston by The Galleria. You will welcome guests, handle check-ins and check-outs, and manage reservations with a friendly, efficient touch.

Your role emphasizes reliable service, clear communication with guests and teammates, and the ability to resolve issues promptly while handling multiple tasks in a fast-paced hotel lobby. This on-site position offers full-time hours and benefits.

Qualifications

• High school diploma or equivalent is required or preferred.
• Experience with hotel management software and MS Office is beneficial.

Responsibilities

• Provide warm, professional guest service during check-in/check-out and at the front desk.
• Communicate clearly with guests and team members to coordinate needs and requests.
• Think quickly to resolve guest issues and ensure a smooth guest experience.
• Multitask by managing reservations, payments, and room changes efficiently.

Skills

Guest service

Communication

Quick thinking

Multitasking

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Aimbridge Hospitality is seeking a Front Desk Agent for the Courtyard Houston by The Galleria. You will welcome guests, handle check-ins and check-outs, and manage reservations with a friendly, efficient touch.

Your role emphasizes reliable service, clear communication with guests and teammates, and the ability to resolve issues promptly while handling multiple tasks in a fast-paced hotel lobby. This on-site position offers full-time hours and benefits.