Guest Experience Pro | Front Desk Agent (Daily Pay)

Aimbridge Hospitality, LLC; Houston, Northern (TX, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Health benefits

Disability insurance

Life & AD&D

Paid time off

Employee assistance program

401k retirement

Job summary

Courtyard Houston Downtown Convention Center is seeking a friendly Front Desk Agent to welcome guests, manage check-ins and check-outs, and coordinate guest requests with the hotel team. You will handle reservations and inquiries, communicate clearly with guests and colleagues, and keep the front desk organized.

The role requires a high school diploma (or equivalent) and familiarity with hotel software and Microsoft Office.

Qualifications

• High school diploma or equivalent; hotel experience preferred.
• Familiarity with hotel management software and Microsoft Office.

Responsibilities

• Provide warm guest service and smooth check-in/check-out.
• Communicate clearly with guests and team.
• Think quickly to resolve issues and ensure guest satisfaction.
• Multitask reservations, check-ins, check-outs, and billing efficiently.

Skills

Guest service

Communication

Problem solving

Multitasking

Education

High school diploma

Tools

Hotel software

Microsoft Office

Job description

Courtyard Houston Downtown Convention Center is seeking a friendly Front Desk Agent to welcome guests, manage check-ins and check-outs, and coordinate guest requests with the hotel team. You will handle reservations and inquiries, communicate clearly with guests and colleagues, and keep the front desk organized.

The role requires a high school diploma (or equivalent) and familiarity with hotel software and Microsoft Office.