Guest Experience Associate - Front Desk (Part Time)

Highgate Hotels, LP; Houston (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program (EAP)

Educational opportunities / Tuition Re

Paid jury duty leave

Personal leave

Medical leave

Military leave

Job summary

Highgate Hotels in Houston is seeking a friendly Front Desk Agent for Residence Inn Houston Willowbrook. You will check guests in and out, assist with reservations, and provide courteous service to maximize guest satisfaction.

The role requires multitasking, cash handling, and using the Front Desk computer system. A high school diploma is required; college coursework is helpful. This is a part-time, on-site position with a comprehensive benefits package.

Qualifications

• High School diploma or equivalent required.
• College coursework in related field is helpful.

Responsibilities

• Answer guests' inquiries regarding restaurants, transportation, and local attractions.
• Handle check-ins and check-outs in a friendly, efficient manner.
• Follow all cash handling and credit policies.
• Maintain knowledge of rates, packages, and promotions.

Skills

Customer service

Communication

Multitasking

Phone etiquette

Education

High School diploma

College coursework in related field

Tools

Front Desk software

Job description

Highgate Hotels in Houston is seeking a friendly Front Desk Agent for Residence Inn Houston Willowbrook. You will check guests in and out, assist with reservations, and provide courteous service to maximize guest satisfaction.

The role requires multitasking, cash handling, and using the Front Desk computer system. A high school diploma is required; college coursework is helpful. This is a part-time, on-site position with a comprehensive benefits package.