Front Desk Assistant Manager - Guest Experience Leader

Aimbridge Hospitality; Houston (TX); In loco; USD 52.000 - 66.000; Tempo pieno

Vantaggi offerti da questo lavoro

Daily Pay

Medical, Dental, Vision

401k Plan

Descrizione del lavoro

Aimbridge Hospitality is seeking a Front Desk Assistant Manager OEM for Hyatt Regency Houston/Galleria in Uptown Houston. You will work with the Front Desk Manager to keep the front office running smoothly, greet guests warmly, and drive room revenue and occupancy.

Ideal candidates bring a 2-year college degree with 3+ years in hotels or a 4-year degree with 1 year, plus 3-5 years supervisory experience. You’ll handle high-pressure situations with poise and maintain brand standards.

Competenze

• Degree requirement as stated: 2-year college with 3+ years, or 4-year with 1 year.
• 3-5 years progressive hotel experience, supervisory preferred.
• Ability to handle high-pressure situations with composure.
• Compliance with certification requirements (Food Handlers, Alcohol Awareness, CPR, First Aid).

Mansioni

• Provide warm, efficient guest service as a front desk presence.
• Lead and coach the front desk team to maintain standards and smooth operations.
• Identify and resolve guest issues promptly to ensure guest satisfaction.
• Manage room revenue and maintain systems; uphold financial and operational accuracy.

Conoscenze

Customer service

Leadership

Problem solving

Attention to detail

Formazione

2-year college degree with 3+ years experience or 4-year degree with 1 year

3-5 years supervisory experience in hotel

Descrizione del lavoro

Aimbridge Hospitality is seeking a Front Desk Assistant Manager OEM for Hyatt Regency Houston/Galleria in Uptown Houston. You will work with the Front Desk Manager to keep the front office running smoothly, greet guests warmly, and drive room revenue and occupancy.

Ideal candidates bring a 2-year college degree with 3+ years in hotels or a 4-year degree with 1 year, plus 3-5 years supervisory experience. You’ll handle high-pressure situations with poise and maintain brand standards.