Weekend Front Desk Agent for Guest Comfort

Crescent Hotels & Resorts; Town of Brookfield (WI); Presencial; USD 30.000 - 40.000; Jornada completa

Descripción de la vacante

Crescent Hotels & Resorts is seeking a Front Desk Agent to welcome guests and ensure a comfortable stay at our Brookfield property. This role emphasizes warm hospitality, clear communication, and seamless service across departments to support guest satisfaction and hotel profitability.

Weekends are required and shifts run 7-3pm or 3-11pm, with a focus on delivering outstanding service while coordinating guest needs with housekeeping, maintenance, and other teams.

Formación

• Guest service oriented
• Excellent communication
• Team collaboration

Responsabilidades

• Take care of guests during their stay.
• Serve as the main hub of communication between guests and all hotel departments.
• Contribute to delivering outstanding customer service and profitability.

Descripción del empleo

Crescent Hotels & Resorts is seeking a Front Desk Agent to welcome guests and ensure a comfortable stay at our Brookfield property. This role emphasizes warm hospitality, clear communication, and seamless service across departments to support guest satisfaction and hotel profitability.

Weekends are required and shifts run 7-3pm or 3-11pm, with a focus on delivering outstanding service while coordinating guest needs with housekeeping, maintenance, and other teams.