Weekend Concierge: Luxury Hotel Guest Experiences

INNOVATIVE THE POINTE; Saint Petersburg (FL); On-site; USD 25,000 - 33,000; Part time

Job summary

INNOVATIVE THE POINTE is seeking a dedicated Concierge for weekend shifts at our luxury property in The Pointe. The role centers on guest services, reservations, transportation arrangements, and local recommendations to create memorable experiences for guests.

Candidates should have at least 2 years of hospitality experience, strong communication, and attention to detail. Proficiency with reservation systems is preferred to ensure smooth guest interactions.

Qualifications

• Minimum of 2 years of experience in the hospitality industry, preferably in a concierge role.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficiency in using reservation software and other hospitality technology.
• A passion for providing exceptional customer service and creating memorable experiences for guests.

Responsibilities

• Greet guests upon arrival and act as the first point of contact for any requests or concerns
• Provide personalized recommendations to guests for dining, entertainment, and activities
• Assist guests with making reservations for restaurants, shows, and other events
• Coordinate transportation services for guests, including arranging airport transfers and taxi services
• Handle special requests from guests, such as arranging floral deliveries or securing tickets to sold-out events
• Maintain a comprehensive knowledge of the local area, including restaurants, shops, and attractions
• Collaborate with other hotel departments to ensure seamless service for guests
• Uphold the highest standards of professionalism and hospitality at all times

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Organization

Guest service

Tools

Reservation software

Job description

INNOVATIVE THE POINTE is seeking a dedicated Concierge for weekend shifts at our luxury property in The Pointe. The role centers on guest services, reservations, transportation arrangements, and local recommendations to create memorable experiences for guests.

Candidates should have at least 2 years of hospitality experience, strong communication, and attention to detail. Proficiency with reservation systems is preferred to ensure smooth guest interactions.