Front Desk & Guest Experience Specialist

INNOVATIVE THE POINTE; Saint Petersburg (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

INNOVATIVE THE POINTE is seeking a friendly Receptionist to be the first point of contact for guests and residents in Saint Petersburg, FL. The role involves greeting visitors, handling calls, and supporting daily office operations with a professional and welcoming attitude.

The ideal candidate will have strong communication skills, experience in similar roles, and proficiency with Microsoft Office to manage administrative tasks efficiently within a fast-paced environment.

Qualifications

• High school diploma or equivalent; additional certifications or training is a plus.
• Proven experience as a receptionist or in a related role.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
• Exceptional interpersonal skills and a positive attitude.
• Ability to handle multiple tasks and work in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet and welcome visitors in a warm and professional manner.
• Answer, screen, and direct incoming phone calls to the appropriate personnel.
• Manage and distribute incoming mail and packages.
• Maintain a clean and organized reception area.
• Schedule and coordinate appointments for residents of community.
• Assist with administrative tasks, including filing, data entry, and maintaining office supplies.
• Handle inquiries and provide information about the company and its services.
• Collaborate with other team members to enhance office efficiency and culture.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Organization

Microsoft Office

Education

High school diploma

Tools

Microsoft Office Suite

Job description

INNOVATIVE THE POINTE is seeking a friendly Receptionist to be the first point of contact for guests and residents in Saint Petersburg, FL. The role involves greeting visitors, handling calls, and supporting daily office operations with a professional and welcoming attitude.

The ideal candidate will have strong communication skills, experience in similar roles, and proficiency with Microsoft Office to manage administrative tasks efficiently within a fast-paced environment.