Weekend Concierge & Guest Experience Leader

Planned Companies; Englewood (NJ); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Zusammenfassung

Planned Companies is hiring Front Desk Associates and Doormen for weekend shifts in Englewood, NJ. The role focuses on warm guest interactions, concierge services, and coordinating local recommendations to enhance residents' experience.

Responsibilities include greeting visitors, processing deliveries, arranging reservations, planning events, and assisting with access control while maintaining a safe, welcoming lobby environment.

Qualifikationen

• 3+ years of customer service experience.
• Desire and passion to provide a warm and welcoming hello to everyone.
• Excellent written and verbal communication and basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50lbs when needed.

Aufgaben

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to provide individualized experiences.
• Schedule reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment, dining, retail, and venues.
• Document, secure and track mail, deliveries, and vendor services at designated areas.
• Answer telephones, monitor lobby, and manage keys and access cards.

Kenntnisse

Customer service

Communication

Hospitality mindset

Multitasking

Time management

Guest relations

Jobbeschreibung

Planned Companies is hiring Front Desk Associates and Doormen for weekend shifts in Englewood, NJ. The role focuses on warm guest interactions, concierge services, and coordinating local recommendations to enhance residents' experience.

Responsibilities include greeting visitors, processing deliveries, arranging reservations, planning events, and assisting with access control while maintaining a safe, welcoming lobby environment.