Evening Concierge & Doorman — Guest Services Pro

Planned Companies; Jersey City (NJ); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401K with employer match

Job summary

Planned Companies is hiring Front Desk Associates and Doormen in Jersey City, NJ for evening and overnight shifts. You will greet tenants, guests and vendors, provide directions, make reservations, and help plan on-site events, all while ensuring a welcoming, safe environment.

The role emphasizes building relationships with tenants, managing mail and deliveries, and handling calls and access control with a courteous, service-oriented approach.

Qualifications

• 3+ years of customer service experience.
• Warm, welcoming attitude toward tenants, guests and vendors.
• Excellent written and verbal communication skills.
• Basic computer skills.
• Knowledge of local attractions and establishments.
• Polite, friendly, self-assured and able to multitask with good time-management.
• Ability to lift up to 50 lbs when needed.

Responsibilities

• Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
• Develop and maintain relationships with tenants to tailor experiences.
• Schedule reservations and appointments at venues.
• Plan and organize on-site events.
• Provide direction, referrals and access to local entertainment and services.
• Document, secure and track mail, deliveries, and vendor services.
• Answer telephones and monitor lobby; manage keys and access cards.

Skills

Customer service

Multitasking

Communication

Welcoming demeanor

Job description

Planned Companies is hiring Front Desk Associates and Doormen in Jersey City, NJ for evening and overnight shifts. You will greet tenants, guests and vendors, provide directions, make reservations, and help plan on-site events, all while ensuring a welcoming, safe environment.

The role emphasizes building relationships with tenants, managing mail and deliveries, and handling calls and access control with a courteous, service-oriented approach.