Weekend Community Concierge & Front Desk

KW PROPERTY MANAGEMENT AND CONSULTING; Miami (FL); Vor Ort; USD 19.000 - 28.000; Vollzeit

Zusammenfassung

KW PROPERTY MANAGEMENT AND CONSULTING is seeking a Front Desk Agent to greet residents and guests, manage check-ins, and provide information to ensure meaningful visits. The role supports property security, coordination with staff, and daily administrative duties.

Responsibilities include handling phone calls with professional etiquette, reporting incidents, and assisting with maintenance requests. This is a Saturday-Sunday shift in a Miami context, requiring a HS diploma and reliable

Qualifikationen

• High school diploma or GED; some college preferred.
• Must be proficient with computer software and demonstrate strong organizational, interpersonal and communication skills.
• Minimum six months of related experience and/or training.
• Experience in a high-rise property setting is highly desirable.
• Valid Driver's License is required.

Aufgaben

• Greet guests and provide exceptional customer service.
• Monitor entrance/exit and guard against theft, following check-in policies.
• Coordinate with office staff to update resident information in the database.
• Handle phone calls professionally with proper etiquette.
• Report violations and security issues to management.
• Observe safety procedures and report damages or thefts.
• Maintain key control and secure all keys.
• Know the fire alarm system and report incidents to management.
• Call emergency services for fires or unauthorized persons.
• Follow emergency protocols with management and rescue services.
• Write daily activity and incident reports.
• Report maintenance needs to Association office daily.
• Perform valet duties as required by shift.

Kenntnisse

Customer service

Interpersonal skills

Communication skills

Organizational skills

Computer literacy

Ausbildung

High school diploma or GED

Some college coursework preferred

Tools

Office software

Jobbeschreibung

KW PROPERTY MANAGEMENT AND CONSULTING is seeking a Front Desk Agent to greet residents and guests, manage check-ins, and provide information to ensure meaningful visits. The role supports property security, coordination with staff, and daily administrative duties.

Responsibilities include handling phone calls with professional etiquette, reporting incidents, and assisting with maintenance requests. This is a Saturday-Sunday shift in a Miami context, requiring a HS diploma and reliable