Front Desk Supervisor - Hospitality & Safety

KW Property Management, LLC; Miami (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

KW Property Management, LLC in Miami, FL is seeking a Front Desk Agent to deliver professional resident and guest services on-site at our community. The role requires strong hospitality experience, leadership potential, and proficiency with MS Office.

You will supervise front desk operations, coordinate with building staff, and ensure safety and service standards are consistently met. The position is full-time with standard daytime shifts at the property.

Qualifications

• High School Diploma or equivalent.
• AA or BA degree in Hospitality or Property Management is a strong plus.
• Minimum 1 year front desk supervisor experience or 3+ years as Front Desk Agent with leadership potential.

Responsibilities

• Greet residents and guests with professional service.
• Oversee front desk operations, package room, and safety agents.
• Schedule staff to cover needs and manage overtime.
• Prepare reports and maintain documentation.
• Respond to inquiries and resolve issues in a timely manner.

Skills

MS Office

Bilingual (English/Spanish)

Education

High School Diploma

AA or BA in Hospitality/Property Management

Job description

KW Property Management, LLC in Miami, FL is seeking a Front Desk Agent to deliver professional resident and guest services on-site at our community. The role requires strong hospitality experience, leadership potential, and proficiency with MS Office.

You will supervise front desk operations, coordinate with building staff, and ensure safety and service standards are consistently met. The position is full-time with standard daytime shifts at the property.