Overnight Front Desk Agent — Miami

KW Property Management, LLC; Miami (FL); Vor Ort; USD 21.000 - 29.000; Vollzeit

Zusammenfassung

KW Property Management & Consulting is seeking an Overnight Front Desk Agent in Miami, FL. The role focuses on greeting residents and guests, handling security, and coordinating with staff to maintain community operations.

The position requires a high school diploma or GED, basic computer skills, and strong communication. Bilingual English/Spanish is preferred. Previous hospitality experience is a plus, with a night shift schedule Friday through Tuesday from 11pm to 7am.

Qualifikationen

• High school diploma or GED required.
• Must be proficient with computer software and demonstrate organizational, interpersonal and communication skills.
• Minimum six months related experience and/or training.
• Bi-lingual English/Spanish preferred but not required.
• Hospitality industry experience preferred.

Aufgaben

• Greet guests in person, maintaining high quality customer service in a standing position.
• Monitor and authorize entrance/exit of employees, visitors, and others to protect property and ensure security.
• Coordinate with office staff to update tenant information in the database.
• Answer and route calls with professional phone etiquette.
• Report violations of rules and regulations as observed.
• Observe safety precautions and report issues to management.
• Maintain key control and ensure keys are secure at all times.
• Familiarize with fire alarm system operations and report incidents.
• Call emergency services when needed.
• Write daily activity and incident reports.
• Report maintenance issues to the Association office.

Kenntnisse

MS Office Advanced

Bi-lingual English/Spanish

Team Player

Detail Oriented

Ausbildung

High School diploma or GED

Jobbeschreibung

KW Property Management & Consulting is seeking an Overnight Front Desk Agent in Miami, FL. The role focuses on greeting residents and guests, handling security, and coordinating with staff to maintain community operations.

The position requires a high school diploma or GED, basic computer skills, and strong communication. Bilingual English/Spanish is preferred. Previous hospitality experience is a plus, with a night shift schedule Friday through Tuesday from 11pm to 7am.