Weekend Alterations CSR — Get Paid Early & Bonuses

David's Bridal; Austin (TX); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Rewarding Environment and Competitive 

Team Bonus

Dayforce Wallet – Get Paid Early!

Generous Team Member Discount After 第一

Vision Care

Supplemental Insurances- Critical Illn

401K Program

Discounts for Identity TheftProtection

Discounts for Home and Auto Insurance

Discounts for Mobile

Legal Benefits (MetLife Hyatt Legal Pl

Pet Insurance

Job summary

David’s Bridal in Texas is seeking an Alterations Customer Service Representative (CSR) to support the Alterations department and deliver a five-star customer experience. The CSR welcomes customers, manages appointments, answers phones, and assists with pressing garments to ensure timely pickups, reporting to the Store Manager.

This part-time role offers a rewarding environment with team bonuses, early pay options, discounts, and comprehensive benefits.

Qualifications

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel or specialty store environment preferred.
• Sewing experience is helpful but not required.
• Experience with computerized POS systems is preferred.

Responsibilities

• Welcome customers with enthusiasm over phone, virtual chats and in person, adapting style to solve problems and resolve conflicts.
• Use store systems to manage customer flow and deliver five-star service.
• Meet service vows: Prepare, Welcome, Meet Needs, Be There for all customers with tasks and emotional/practical support.
• Provide exceptional service to multiple customers and upsell with leadership partnership when needed.
• Explain how alterations can improve the dress for event in collaboration with Alterations.
• Promote all alterations services and personalization options.
• Maintain store standards and ensure promotional readiness and clean, organized space.

Education

High school diploma or equivalent degree

1-2 years prior retail experience in an apparel or specialty store environment

Prior sewing experience is helpful

Prior experience with computerized POS (Point of Sale) system

Tools

POS system

Job description

David’s Bridal in Texas is seeking an Alterations Customer Service Representative (CSR) to support the Alterations department and deliver a five-star customer experience. The CSR welcomes customers, manages appointments, answers phones, and assists with pressing garments to ensure timely pickups, reporting to the Store Manager.

This part-time role offers a rewarding environment with team bonuses, early pay options, discounts, and comprehensive benefits.