Weekend Alterations CSR - Five-Star Service & Early Pay

David's Bridal; Albuquerque, Northern (NM, KY); Hybrid; USD 18,000 - 25,000; Part time

Benefits offered by this job

Team Bonus

Get Paid Early

Employee Discount

Vision Care

401K Program

Pet Insurance

Discounts for Home and Auto Insurance

Discounts for Mobile

Job summary

David’s Bridal is seeking an Alterations Customer Service Representative to deliver an exceptional guest experience in the alterations department. You will greet customers, schedule and manage fittings, and ensure garments are pressed and ready for pickups.

Responsibilities include using POS systems, answering phones, and promoting alterations services while upholding store standards and a five-star service mindset. This role offers part-time hours and team bonuses.

Qualifications

• Welcomes customers with enthusiasm and provides friendly, efficient service.
• Uses store systems to manage customer flow and appointments.
• Promotes alterations services and personalization options.
• Maintains store standards and assists with checkout transactions.

Responsibilities

• Welcome all customers clearly and solve problems while maintaining five-star service.
• Manage customer flow with store systems to ensure smooth service.
• Promote alterations services and participate in the appointment flow.
• Press, steam, and prep garments for pickup with care and accuracy.

Skills

Customer service

Communication

Conflict resolution

Problem solving

Education

High school diploma or equivalent

Retail experience (1-2 yrs)

Sewing experience helpful

POS system experience

Tools

POS system

Job description

David’s Bridal is seeking an Alterations Customer Service Representative to deliver an exceptional guest experience in the alterations department. You will greet customers, schedule and manage fittings, and ensure garments are pressed and ready for pickups.

Responsibilities include using POS systems, answering phones, and promoting alterations services while upholding store standards and a five-star service mindset. This role offers part-time hours and team bonuses.