Weekday Support Staff

Key Point Health Services Inc; Baltimore (MD); On-site; USD 25,000 - 29,000; Full time

Job summary

Key Point Health Services, Inc. is seeking a Weekday Support Staff in Baltimore, MD, with a Monday–Friday 7am–3:30pm schedule and a pay rate of $18.75 per hour. This full-time role supports on-site and off-site programs, including documentation and coordination with the treatment team.

The ideal candidate holds a high school diploma, a valid MD driver’s license, and can perform case management, crisis intervention, advocacy, and skills teaching in individual and group settings.

Qualifications

• High school diploma - no experience required.
• Valid/Active MD Driver's License (obtained for more than 3 years)
• Knowledge of DSM and relevant symptoms for RRP programs

Responsibilities

• Provide case management, psycho education, crisis intervention, advocacy, and community liaison services.
• Complete documentation timely (shift logs, incident reports, service notes).
• Monitor and educate on medication self-dosing.
• Teach community skills including ADLs in individual and group settings.

Skills

Advocacy skills

Case management

Written communication

Interpersonal communication

Oral communication

Cultural sensitivity

Patient confidentiality

Education

High school diploma

Job description

Weekday Support StaffKey Point Health Services, Inc.City Residential - 1300 Dundalk Ave., Baltimore, MD 21222www.keypoint.orgSchedule: Monday - Friday: 7am-3:30pmPay: $18.75hrType: Full-TimeSUMMARY OF RESPONSIBILITIESSupport Staff is responsible for the comprehensive services offered through on-site and off-site programs. This includes case management, psycho education, crisis intervention, advocacy, and community liaison.Timely and accurate completion of all documentation such as shift logs, incident reports, and service notes.Medication monitoring and education to support self-dosing of medication.Teaching community skills including ADLs as needed in both individual and group settings.A Rehab Counselor will assist in the transportation of clients between residences, office, and community locations as needed.Assist the Rehabilitation Counselors and other staff as needed.Maintaining their level of skill by completing the required 20 hours per year of training. In addition, each employee is expected to abide by all safety rules and regulations of the department and facility.Support Staff is responsible for carrying out the mission, philosophy of care and policies of Key Point. They also perform other duties as needed to achieve program goals and objectives.May be responsible for scheduling client appointments as needed and coordinating with treatment team members.Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.Duties, responsibilities and activities may change at any time with or without notice.SUPERVISION AND COORDINATION OF SERVICESSupport Staff reports directly to their immediate supervisor and/or the Program Director.Support Staff coordinates with other professionals within the agency as well as outside agencies to create an interdisciplinary team approach and other assigned duties.The employee abides by the ethics set forth by the agency and the profession as a whole.Education and Experience:High school diploma - no experience requiredValid/Active MD Driver's License (obtained for more than 3 years)DESIRABLE MINIMUM QUALIFICATIONSKnowledge, Skills, and Abilities:Support Staff should have either experience or education related to the population with whom they shall work.The employee should have knowledge of the DSM and relevant symptoms of the most common diagnosis within the RRP programs.Support Staff will be able to demonstrate proficiency in advocacy skills and case management skills.The employee demonstrates the ability to express themselves well through writing, interpersonal and oral communication skills.They will demonstrate an understanding and sensitivity to serving culturally diverse and/or special needs population while maintaining patient confidentially.PHYSICAL REQUIREMENTSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle objects, tools, or controls; reach with hands and arms; and talk or hear.The employee frequently is required to sit, climb, ascend and descend stairs, balance, taste, and smell.The employee is occasionally required to stoop, kneel, crouch, or crawl.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.WORK ENVIRONMENTThe RRP Support staff works in a combination of office and community settings, including individuals’ residences.The Support Staff will not be required to work in conditioning including uncomfortable levels of heat, cold, light, or noise.They will not be required to work in environment in which they feel uncomfortable or that the proposed environment is in any way detrimental to their health.The position may require repetitive use of computer, keyboard, and mouse.TRAVELSupport Staff is expected to travel locally between the office, client’s residences, and community settings.They are not expected to travel out of state but may be expected to travel overnight. (For AON support staff only).It is the policy of Key Point Health Services to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.