Waterfront Restaurant Experience Lead

Stretch Zone; Wahiawa (HI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Paid Time Off

Bereavement Leave

Emergency Days

Referral Program

Employee Discounts

Skechers Direct Program

Management Bonus Program

Medical/Dental Benefits

Group Life Insurance

Universal Life Insurance

Short-Term Disability

Job summary

Restaurant 604 in Hawaii is seeking a Restaurant Supervisor to manage daily operations and ensure guest expectations are not only met but exceeded. The role requires overseeing opening and closing procedures to maintain 604 quality and food safety standards.

You will train new hires, supervise front-of-house staff, and coordinate with management to respond quickly to customer feedback, staffing needs, and safety requirements. Strong guest focus and reliability are essential.

Qualifications

• Must be able to read and communicate in English clearly.
• Must be at least 18 years old with a valid driver’s license and clean driving record.
• Must demonstrate enthusiasm and commitment to guest satisfaction.
• Must have a valid health card or equivalent.
• Must be able to perform simple math calculations and understand units and measures.

Responsibilities

• Perform all duties of any FOH staff member, as needed.
• Explain menu details including specials, ingredients, portions, and substitutions.
• Ensure menu items are prepared according to quality standards 100% of the time.
• Train new hires in service style and SOPs including safety and sanitation.
• Oversee cleanliness of staff and correct health hazards and code violations.
• Ensure staff check in/out properly according to policy.
• Assist in staff coverage and adjust staffing to meet demand.
• Communicate operational updates to management and resolve customer complaints.

Skills

Customer service

Team leadership

Communication

Cash handling

Math skills

Problem solving

Tools

POS system

Credit card processing

Job description

Restaurant 604 in Hawaii is seeking a Restaurant Supervisor to manage daily operations and ensure guest expectations are not only met but exceeded. The role requires overseeing opening and closing procedures to maintain 604 quality and food safety standards.

You will train new hires, supervise front-of-house staff, and coordinate with management to respond quickly to customer feedback, staffing needs, and safety requirements. Strong guest focus and reliability are essential.