Front of House Leader: Training, Service & Ops

Restaurant 604; Honolulu (HI); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Bereavement Leave

Emergency Days

Referral Program

Employee Discounts

Skechers Direct Program

Management Bonus Program

Medical/Dental Benefits

Group Life Insurance

Universal Life Insurance

Short-Term Disability

401(k)

Job summary

Restaurant 604 in Hawaii seeks a Front Of House Manager to oversee daily operations and lead front of house staff. You will train, schedule, interview, and supervise while ensuring guest satisfaction and adherence to company policies.

This role requires strong leadership and a hands-on approach to service and hospitality. Responsibilities include coordinating daily operations, managing a team, meeting seating times, monitoring POS transactions, and maintaining health and safety standards.

Qualifications

• Must be at least 18 years old.
• 2+ years restaurant management experience.
• Positive attendance and work performance record.
• Extensive food and beverage knowledge.
• Strong leadership, motivational, people, verbal, written and communication skills.
• Customer service experience as a Manager.
• Excellent decision-making, communication skills, and strong time management skills.

Responsibilities

• Coordinate daily operations.
• Manage a team of front of house staff including scheduling and training.
• Assist in interviewing and hiring of front of house positions.
• Ensure high-quality service and full-time guest satisfaction during all hours of operation.
• Ensure all quoted seating times are met and the waitlist is executed properly at the host stand.
• Ensure kitchen ticket times do not exceed or violate company standards.
• Maintain order and discipline in the restaurant during working hours.
• Attend management training/meetings including leadership and HR management training.
• Execute opening and closing duties to ensure they are completed correctly and that cleanliness and maintenance are maintained 100% of the time.
• Responsible for daily deposits, and the correct operation of the POS systems.
• Inventory and maintenance of par levels for front of house items as assigned.
• Providing excellent customer service to guests and excellent leadership to all employees.
• Gain working knowledge of sales goals, cost of goods sold, labor allotments, budget variance, inventory counts and all other reporting data as assigned.
• Enforce and monitor all health, safety, and sanitation standards in accordance with company policy.
• Handle/respond to guest complaints according to provided guidelines as needed.
• Work closely in being responsive with all management team members including the Executive Team to provide seamless execution of operational service.
• Perform all other duties as assigned including but limited to specific areas of responsibility assigned by AGM.

Skills

Team leadership

Customer service

Training

Scheduling

Staff supervision

G-Suite

Verbal communication

Cash handling

Tools

POS systems

Job description

Restaurant 604 in Hawaii seeks a Front Of House Manager to oversee daily operations and lead front of house staff. You will train, schedule, interview, and supervise while ensuring guest satisfaction and adherence to company policies.

This role requires strong leadership and a hands-on approach to service and hospitality. Responsibilities include coordinating daily operations, managing a team, meeting seating times, monitoring POS transactions, and maintaining health and safety standards.