Water Services Dispatcher — Customer Care Pro

Complete Water System LLC; Arizona; On-site; USD 25,000 - 28,000; Full time

Job summary

Complete Water Systems LLC in Phoenix, AZ is seeking a Customer Service Representative / Dispatcher to be the first contact for customers and to schedule plumbing and water treatment services. This full-time role includes supporting technicians, learning products, and advancing through a structured progression program.

You will handle scheduling, dispatching, and customer inquiries while growing skills in sales opportunities and service delivery.

Qualifications

• Experience in customer service, dispatching, scheduling is a plus
• Strong communication and multitasking abilities
• Comfortable learning new software and tools

Responsibilities

• Answer inbound and make outbound customer calls with professionalism
• Schedule service calls, maintenance, and installation estimates
• Dispatch technicians across the Phoenix metro area
• Update customers on appointment status and arrival times
• Assist customers with plumbing and water treatment questions
• Document customer information accurately in scheduling software
• Support technicians with scheduling updates and customer communication
• Learn products and services to identify sales opportunities

Skills

Customer service

Dispatcher work

Scheduling

Communication

Organizational skills

Job description

Complete Water Systems LLC in Phoenix, AZ is seeking a Customer Service Representative / Dispatcher to be the first contact for customers and to schedule plumbing and water treatment services. This full-time role includes supporting technicians, learning products, and advancing through a structured progression program.

You will handle scheduling, dispatching, and customer inquiries while growing skills in sales opportunities and service delivery.