Customer Experience & Billing Specialist (Mon–Fri)

Packard Culligan Water; Phoenix (AZ); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Job summary

Packard Culligan Water is hiring a customer service representative in Phoenix to manage payments, inquiries, and scheduling for in-home appointments. You will explain our water treatment solutions, assist customers, and support delivery and service coordination in a fast-paced, friendly team setting.

Join a long‑standing family-owned group that values accuracy, training, and professional growth, offering competitive benefits, on‑site work, and a supportive environment with opportunities to

Qualifications

• High school diploma or equivalent.
• Excellent communication and organization.
• Willingness to learn water-treatment products.

Responsibilities

• Handle payments, invoices, billing inquiries, and collections.
• Effectively communicate our products and services to customers and schedule in-home appointments when applicable.
• Address general water quality concerns and inquiries.
• Process daily and monthly administrative tasks as assigned.
• Efficiently schedule deliveries and service appointments.

Skills

Strong communication

Problem solving

Customer service

Multi-tasking

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Packard Culligan Water is hiring a customer service representative in Phoenix to manage payments, inquiries, and scheduling for in-home appointments. You will explain our water treatment solutions, assist customers, and support delivery and service coordination in a fast-paced, friendly team setting.

Join a long‑standing family-owned group that values accuracy, training, and professional growth, offering competitive benefits, on‑site work, and a supportive environment with opportunities to