Customer Service Representative - Dispatcher

Serv-All Water Conditioning; Las Vegas (NV); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Company phone

Growth opportunities

Mentorship/apprentice program

Uniforms

Vacation time

Job summary

A leading water solutions provider in Las Vegas is seeking a full-time Customer Service Rep. The role involves assisting customers, dispatching technicians, and ensuring smooth operations. Ideal candidates are outgoing, communicative, and have experience in a service industry. The company values a fun, collaborative environment and offers benefits including health insurance and growth opportunities. If you’re dedicated to providing excellent service, apply now to play a crucial part in our success.

Qualifications

• Experience in a trade or service-based industry is required.
• Willingness to keep learning and growing is essential.
• Some plumbing knowledge or experience working with plumbers is a bonus.

Responsibilities

• Assist customers, dispatch plumbers, and maintain day-to-day operations.
• Complete accurate data entry and schedule service appointments.
• Resolve issues for unhappy customers to ensure satisfaction.

Skills

Excellent communication skills

Team spirit

ServiceTitan proficiency

Solid work ethic

Plumbing knowledge

Job description

Make your mark as a full-time Customer Service Rep with Serv-All Water Conditioning in Las Vegas, NV! We're hiring an outgoing and communicative problem-solver to assist customers and keep our dispatch operations seamless.

Job Snapshot

Pay: $16.00 - $21.00/hour

Schedule: 7:15 am to 5:15 pm, Wednesday through Saturday

Benefits

• Health insurance
• 401(k) with company match
• Company phone
• Growth opportunities
• Mentorship/apprentice program
• Uniforms

You’ll also enjoy vacation time!

What We’re Looking For

• Experience in a trade or service-based industry
• ServiceTitan proficiency
• Team spirit and a solid work ethic
• Excellent communication and listening skills
• Willingness to keep learning and growing
• Some plumbing knowledge or experience working with plumbers - a bonus!

While we appreciate your restaurant or food service experience, it wouldn't transfer well to this position. We need a candidate with in-office experience related to a trade.

The Work You’ll Do

Our Customer Service Rep is the backbone of our office, assisting customers, dispatching plumbers, and keeping our day-to-day running smoothly! You’ll be the friendly person who greets customers when they call, takes their information, and schedules service appointments. You’ll complete accurate data entry and strategically dispatch technicians to jobs based on location, skill set, and availability. If an unhappy customer calls, you’ll do what you can to resolve the problem and ensure satisfaction.

The Bigger Picture

Serv-All Water Conditioning is a leading provider of water softener and filtration solutions in Las Vegas, NV. We take pride in delivering top-tier solutions, but we know our real strength lies in our team. We treat everyone like family and foster a fun-loving, team-oriented environment where collaboration, curiosity, and innovation thrive. Our open-door policy means your voice is heard, and we’re committed to helping you grow personally and professionally. If you’re looking for a workplace that prioritizes trust, passion, and excellence, join us!

Let’s Get Started

You're minutes away from applying to the future that you deserve! Just fill out our initial application to become our Customer Service Rep and play a crucial part in our daily success.

Must have the ability to pass a background check and drug screening test.