Customer Service & Dispatch Pro – Growth & Benefits

Serv-All Water Conditioning; Las Vegas (NV); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Company phone

Growth opportunities

Mentorship/apprentice program

Uniforms

Vacation time

Job summary

A leading water solutions provider in Las Vegas is seeking a full-time Customer Service Rep. The role involves assisting customers, dispatching technicians, and ensuring smooth operations. Ideal candidates are outgoing, communicative, and have experience in a service industry. The company values a fun, collaborative environment and offers benefits including health insurance and growth opportunities. If you’re dedicated to providing excellent service, apply now to play a crucial part in our success.

Qualifications

• Experience in a trade or service-based industry is required.
• Willingness to keep learning and growing is essential.
• Some plumbing knowledge or experience working with plumbers is a bonus.

Responsibilities

• Assist customers, dispatch plumbers, and maintain day-to-day operations.
• Complete accurate data entry and schedule service appointments.
• Resolve issues for unhappy customers to ensure satisfaction.

Skills

Excellent communication skills

Team spirit

ServiceTitan proficiency

Solid work ethic

Plumbing knowledge

Job description

This job is more than a paycheck; it's a career pathway.

• Job Title: Customer Service Representative - Dispatcher
• Company: Serv-All Water Conditioning
• Location: Las Vegas, Nevada
• Pay: $16.00 - $21.00 per hour
• Schedule: Wednesday through Saturday from 7:15 am to 5:15 pm

As our full-time Customer Service Representative - Dispatcher, you will assist customers over the phone, schedule plumbing services, and efficiently dispatch technicians to jobs. You'll need a polite and friendly attitude as you speak with customers, gather their information, answer any questions, and address any concerns. At the beginning of the day, you'll review the job schedule and strategically dispatch technicians to optimize productivity and success. Your impact will be felt by customers and our plumbing team!

If you feel like you'll thrive as our Customer Service Representative - Dispatcher, here's what you'll need:

• Experience in a trade or service-based industry (NOT food service/restaurant)
• ServiceTitan proficiency
• Team spirit and a solid work ethic
• Excellent communication and listening skills
• Willingness to keep learning and growing
• PREFERRED - plumbing knowledge
• PREFERRED - experience working with plumbers

WHY JOIN US:

Serv-All Water Conditioning is a leading provider of water softener and filtration solutions in Las Vegas, NV. We take pride in delivering top-tier solutions, but we know our real strength lies in our team. We treat everyone like family and foster a fun-loving, team-oriented environment where collaboration, curiosity, and innovation thrive. Our open-door policy means your voice is heard, and we're committed to helping you grow personally and professionally. If you're looking for a workplace that prioritizes trust, passion, and excellence, join us!

Benefits Package

• Health insurance
• 401(k) with company match
• Company phone
• Growth opportunities
• Mentorship/apprentice program
• Uniforms
• Vacation

START HERE:

The initial application is quick, easy, and mobile-friendly. Apply for our office today!

Must have the ability to pass a background check and drug screening test.