Water Heating Tech Support Specialist II (Hybrid)

Rheem Manufacturing Company; Montgomery (AL); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Rheem Manufacturing Company in Montgomery, AL, is seeking a Technical Support Representative I to provide frontline technical and customer support for Rheem Commercial Water Heating products. The role emphasizes helping customers with product operation, installation guidance, and troubleshooting, ensuring positive experiences and timely resolutions.

This position operates in a hybrid model, requiring presence on-site 2-4 days per week at our Montgomery location to collaborate with the team and

Responsibilities

• Provide frontline technical and customer support for Rheem Commercial Water Heating products.
• Assist customers with product operation, installation guidance, troubleshooting, warranty inquiries, and parts identification.

Job description

Rheem Manufacturing Company in Montgomery, AL, is seeking a Technical Support Representative I to provide frontline technical and customer support for Rheem Commercial Water Heating products. The role emphasizes helping customers with product operation, installation guidance, and troubleshooting, ensuring positive experiences and timely resolutions.

This position operates in a hybrid model, requiring presence on-site 2-4 days per week at our Montgomery location to collaborate with the team and