Water Filtration Customer Service Specialist

Southlantic Water Systems; Myrtle Beach (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Retirement savings program

Collaborative environment with strong 

Leadership

Job summary

Southlantic Services is seeking a Customer Service Representative in Myrtle Beach, SC. The role involves answering multi-line phones, scheduling, making outbound calls, and careful data entry to support clients and operations.

We require a high school diploma or GED, strong customer service skills, and the ability to pass a drug screen and background check. Training is available and teamwork is encouraged in a collaborative environment.

Qualifications

• One year of experience handling multi-line phones.
• Experience in scheduling and data entry.
• Provide exceptional customer service, addressing inquiries professionally.
• Maintain a professional, friendly attitude with difficult customers.
• Capable of following written or verbal directions and documented procedures.
• Maintain proficiency in computerized systems and other technologies used in the role.
• High School diploma or GED.
• Ability to pass a drug screen and background check.

Responsibilities

• Answer phone calls in a timely manner.
• Schedule appointments and make outbound calls.
• Perform data entry tasks.
• Provide exceptional customer service, addressing client inquiries and concerns promptly.

Skills

Multi-line phones

Scheduling

Data entry

Customer service

Professional attitude

Follow directions

Computerized systems

High School diploma

Background check

Education

High School diploma/GED

Job description

Southlantic Services is seeking a Customer Service Representative in Myrtle Beach, SC. The role involves answering multi-line phones, scheduling, making outbound calls, and careful data entry to support clients and operations.

We require a high school diploma or GED, strong customer service skills, and the ability to pass a drug screen and background check. Training is available and teamwork is encouraged in a collaborative environment.