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Benefits offered by this job
Flexible work schedule
Professional development opportunities
Collaborative work environment
Job summary
A global professional services company is seeking a Client Service Manager (CSM) for Water Clients in California's Central Valley. The CSM will develop strong relationships with municipal clients, lead a team towards innovative solutions, and drive business development within the water and transportation sectors. Candidates should have over 10 years of relevant experience and a strategic mindset. This position thrives in a hybrid model, allowing for collaboration and flexibility, and aims to foster positive community and client outcomes.
Qualifications
Minimum 10 years of experience in client service management, preferably with municipal clients.
Professional Engineer license preferred.
Proficiency in CRM tools, especially Salesforce.
Responsibilities
Develop and maintain strong relationships with municipal clients.
Lead and mentor a Client Engagement Team.
Identify new opportunities in municipal markets.
Skills
Client relationship development
Excellent communication
Negotiation skills
Cross-functional leadership
Strategic thinking
Education
Bachelor's or Master’s Degree in Engineering or Environmental Science
Tools
CRM tools (Salesforce)
Microsoft Office Suite
Job description
A global professional services company is seeking a Client Service Manager (CSM) for Water Clients in California's Central Valley. The CSM will develop strong relationships with municipal clients, lead a team towards innovative solutions, and drive business development within the water and transportation sectors. Candidates should have over 10 years of relevant experience and a strategic mindset. This position thrives in a hybrid model, allowing for collaboration and flexibility, and aims to foster positive community and client outcomes.