Bay Area Water Client Services Manager

GHD; Oakland (CA); On-site; USD 230,000 - 280,000; Full time

Job summary

A global engineering firm is seeking a Client Service Manager in Oakland, California. This role involves building and maintaining relationships with municipal clients, leading a team to deliver tailored solutions, and pursuing new business opportunities within the municipal sector. The ideal candidate will have a degree in Engineering or Environmental Science, over 10 years of experience in client management, and exceptional communication and leadership skills. Competitive salary offered.

Qualifications

• Minimum 10 years of experience in client service or relationship management.
• Professional Engineer license preferred.
• Ability to lead cross-functional teams and influence senior stakeholders.

Responsibilities

• Build and maintain relationships with municipal clients.
• Lead a Client Engagement Team to deliver innovative solutions.
• Identify and pursue new opportunities in municipal markets.

Skills

Client service management

Communication skills

Negotiation skills

Cross-functional leadership

Strategic thinking

Proficiency in CRM tools

Education

Bachelor's or Master’s Degree in Engineering or Environmental Science

Tools

Salesforce

Microsoft Office Suite

Job description

A global engineering firm is seeking a Client Service Manager in Oakland, California. This role involves building and maintaining relationships with municipal clients, leading a team to deliver tailored solutions, and pursuing new business opportunities within the municipal sector. The ideal candidate will have a degree in Engineering or Environmental Science, over 10 years of experience in client management, and exceptional communication and leadership skills. Competitive salary offered.