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Job summary
A global engineering and environmental firm is seeking a Client Service Manager (CSM) for the Water sector in San Francisco, CA. The ideal candidate will have a minimum of 10 years of experience in client relationship management within the public sector. Key responsibilities include developing strong client relationships, leading engagement teams, and pursuing new business opportunities. A Bachelor’s degree in Engineering or Environmental Science is required, with a Professional Engineer license preferred. A competitive salary range of $230,000–$280,000 is offered based on experience.
Qualifications
Minimum 10 years of experience in client service management with municipal or public sector clients.
Professional Engineer license preferred.
Ability to lead cross-functional teams and influence at senior levels.
Proven ability to develop and execute market strategies.
Responsibilities
Build and maintain strong client relationships with municipal clients.
Lead a client engagement team and create growth plans.
Identify new opportunities within municipal markets.
Represent the organization at municipal meetings and events.
Manage the client portfolio and track opportunity pipeline.
Skills
Client relationship management
Strategic account management
Business development
Communication skills
Negotiation skills
Interpersonal skills
Proficiency in Salesforce
Microsoft Office Suite
Strategic thinking
Knowledge of municipal operations
Education
Bachelor’s or Master’s Degree in Engineering or Environmental Science
Tools
CRM tools
Salesforce
Microsoft Office Suite
Job description
A global engineering and environmental firm is seeking a Client Service Manager (CSM) for the Water sector in San Francisco, CA. The ideal candidate will have a minimum of 10 years of experience in client relationship management within the public sector. Key responsibilities include developing strong client relationships, leading engagement teams, and pursuing new business opportunities. A Bachelor’s degree in Engineering or Environmental Science is required, with a Professional Engineer license preferred. A competitive salary range of $230,000–$280,000 is offered based on experience.