Wastewater Client Growth Leader

Brown and Caldwell, Inc.; St. George (VT); On-site; USD 117,000 - 159,000; Full time

Benefits offered by this job

Medical insurance

401(k) retirement plan with employer 2

Paid time off and holidays

Parental leave

Job summary

Brown and Caldwell is seeking a Wastewater Client Service Manager in St. George, UT to lead municipal client growth and oversee strategic wastewater projects. The role combines technical leadership with entrepreneurial drive to expand BC's presence in Southern Utah.

You will nurture relationships, drive opportunities, and coordinate with teams in Salt Lake City, Las Vegas, and across BC to deliver value and win growth in a dynamic market.

Qualifications

• Minimum 10 years in environmental engineering and consulting with marketing and business development responsibilities.
• Proven leadership with municipal client engagement and growth strategy.
• Strong understanding of sales portfolio management and resource allocation.

Responsibilities

• Own and execute a multi-year client growth strategy aligned with BC and client objectives.
• Develop and advance the client business case with revenue targets and milestones.
• Secure and deliver profitable work while managing risk exposure.
• Lead the performance of the full client portfolio to achieve revenue, margin, and backlog targets.
• Maintain utilization aligned with portfolio expectations.
• Provide regular performance calibration with leadership.
• Build and lead a high-performing Client Service Team with clear accountability.
• Coordinate resources across business lines and engage SMEs to expand service breadth.
• Mentor team members and model effective client leadership.
• Expand relationships across client functional areas and leadership levels.
• Translate client insights into actionable growth strategies.
• Execute structured client engagement plans (minimum 20% client-facing time).
• Serve as Sales Leader on key pursuits; evaluate opportunities and develop win strategies.
• Maintain accurate client data and governance between CSM and PM roles.

Skills

Client portfolio management

Sales leadership

Strategic planning

Cross-functional leadership

Risk management

Executive communication

Industry knowledge (water/wastewater)

Business development

Education

Bachelor's degree in engineering, science, business, sales, or equivalent experience

Tools

CRM systems

Data systems

Job description

Brown and Caldwell is seeking a Wastewater Client Service Manager in St. George, UT to lead municipal client growth and oversee strategic wastewater projects. The role combines technical leadership with entrepreneurial drive to expand BC's presence in Southern Utah.

You will nurture relationships, drive opportunities, and coordinate with teams in Salt Lake City, Las Vegas, and across BC to deliver value and win growth in a dynamic market.