Waste Operations Dispatcher: Route Optimization

Wynen's; Elizabeth (Allegheny County); On-site; USD 52,000 - 78,000; Full time

Job summary

Wynen's is seeking a Dispatch/Operations Coordinator to oversee daily commercial waste collection operations. You will manage route planning, assign drivers, and adjust routes to ensure timely, reliable service.

Impacts include coordinating among drivers, customer service, and maintenance, maintaining dispatch records, and identifying efficiency opportunities to improve route utilization.

Qualifications

• Strong dispatching, coordination, and operational problem-solving skills.
• Clear communication and stakeholder management across multiple teams.
• Ability to manage changing priorities and maintain service reliability.
• Accuracy and attention to detail in recordkeeping.
• Analytical mindset focused on efficiency and utilization improvements.

Responsibilities

• Assign drivers and oversee route execution for commercial waste collection.
• Adjust dispatch and routes as needed to respond to service disruptions.
• Coordinate communication between drivers, customer service, management, and maintenance regarding customer needs and equipment issues.
• Maintain accurate dispatch/operational records.
• Identify and recommend opportunities to improve route efficiency and optimize driver and equipment utilization.

Skills

Dispatching

Coordination

Communication

Priorities management

Recordkeeping

Analytical mindset

Job description

Wynen's is seeking a Dispatch/Operations Coordinator to oversee daily commercial waste collection operations. You will manage route planning, assign drivers, and adjust routes to ensure timely, reliable service.

Impacts include coordinating among drivers, customer service, and maintenance, maintaining dispatch records, and identifying efficiency opportunities to improve route utilization.