Waste Operations & Customer Service Coordinator

Sweeping Corporation of America; Fort Irwin (CA); Hybrid; USD 25,000 - 33,000; Full time

Benefits offered by this job

Paid holidays

Paid time off (sick and vacation)

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Short-term disability

Long-term disability

Company paid life insurance

401(k) with company match

Tuition reimbursement

Job summary

SpecPro Professional Services, LLC is seeking Solid Waste Customer Service Coordinators to support the Fort Irwin Recycling Center and landfill scale house. You will provide customer service and administrative support at both locations, process records, and help keep documentation accurate and operations organized.

Coordinators may be assigned to either location based on operational needs and will rotate weekend coverage when the facilities are open, reporting to the Operations Manager.

Qualifications

• High school diploma or GED required.
• Working knowledge of Microsoft Excel spreadsheets with accurate data entry and routine record maintenance.
• Fluent English communication with customers and coworkers in person and by phone.

Responsibilities

• Serve as a primary point of contact for customers, drivers, contractors, employees, and supervisors; explain site procedures and route issues to management.
• Manage landfill scale systems; record weights, material types, and information to process transactions and issue tickets.
• Verify accounts, paperwork, and disposal requirements; identify discrepancies and escalate them as needed.
• Enter and maintain customer and operational data in electronic systems and Excel; file and reconcile records.
• Prepare routine reports and support supervisors and staff with documentation and research.

Skills

Strong customer service

Communication

Organization

Attention to detail

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

SpecPro Professional Services, LLC is seeking Solid Waste Customer Service Coordinators to support the Fort Irwin Recycling Center and landfill scale house. You will provide customer service and administrative support at both locations, process records, and help keep documentation accurate and operations organized.

Coordinators may be assigned to either location based on operational needs and will rotate weekend coverage when the facilities are open, reporting to the Operations Manager.