Senior Waste Support & Compliance Specialist

Republic Services; San Jose (CA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Health care spending accounts

Disability insurance

Life insurance

EAP

Employee discounts

401(k) plan with company match

ESPP

PTO

Job summary

Republic Services in California is seeking a Customer Support Specialist to assist customers, Sales, and operations by coordinating office services and processing orders, forms, and reports. The role ensures smooth internal and external communications, expediting requests and maintaining accurate records.

Ideal candidates have 3+ years in customer service, strong communication, and familiarity with MS Office; knowledge of RCRA and DOT regulations is a plus.

Qualifications

• 3+ years of related customer service experience.
• Ability to listen actively and communicate clearly with customers and internal teams.
• Detail-oriented with strong problem-solving skills.
• Knowledge of RCRA related to waste characterization is preferred.
• Familiarity with DOT regulations and MS Office Suite is required.

Responsibilities

• Communicate with customers by phone, email, or in person to obtain information for waste profile approval.
• Assist customers with waste characterization and related documentation per regulations.
• Maintain customer profiles and contract files; coordinate forms and deposits.
• Prepare reports, waste shipment summaries, and related correspondence.
• Process memos, reports, and other documents; review billing adjustments.
• Support multiple projects in a team environment and handle competing priorities.

Skills

Customer service

Active listening

Communication

Detail oriented

Office equipment

RCRA knowledge

DOT regulations

MS Office Suite

Data trends analysis

Project coordination

Tools

MS Office Suite

Job description

Republic Services in California is seeking a Customer Support Specialist to assist customers, Sales, and operations by coordinating office services and processing orders, forms, and reports. The role ensures smooth internal and external communications, expediting requests and maintaining accurate records.

Ideal candidates have 3+ years in customer service, strong communication, and familiarity with MS Office; knowledge of RCRA and DOT regulations is a plus.