Warranty Technician

Jenkins Plumbing Company, LC; Town of Townsend (WI); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive benefits

Advancement opportunities

Supportive team environment

Tools provided by company

100% Associate-Owned company

Job summary

Jenkins Plumbing Company is looking for an experienced Warranty Technician to diagnose and repair residential plumbing warranty items. You will handle service requests, communicate with homeowners and builders, and document work performed.

The role requires strong plumbing knowledge, independent work habits, and professional customer service. We offer full-time employment with competitive benefits and opportunities for growth within a 100% Associate-Owned Company.

Qualifications

• Previous residential plumbing experience required.
• Warranty, service, or punch-list plumbing experience preferred.
• Strong troubleshooting and problem-solving skills.
• Knowledge of residential plumbing systems and fixtures.
• Ability to work independently and manage multiple service calls.
• Strong communication and customer service skills.
• Ability to safely operate plumbing tools and equipment.
• Valid driver’s license with an acceptable driving record.
• Dependable attendance and strong work ethic required.

Responsibilities

• Respond to residential plumbing warranty and service requests.
• Diagnose plumbing problems and determine the appropriate repair or solution.
• Complete warranty repairs accurately and efficiently.
• Inspect plumbing systems, fixtures, piping, and equipment for defects or installation issues.
• Repair or replace plumbing fixtures, fittings, valves, piping, and other components as needed.
• Communicate professionally with homeowners, builders, supervisors, and office staff regarding warranty concerns.
• Document completed work, materials used, and any additional repairs or follow-up needed.
• Maintain an organized company vehicle, tools, and equipment.
• Ensure necessary materials and supplies are available for scheduled warranty calls.
• Follow company procedures, safety requirements, and applicable plumbing codes.
• Maintain accurate records of service and warranty work performed.
• Assist with punch-list items and other plumbing service needs as assigned.
• Perform additional duties as needed.

Skills

Residential plumbing

Troubleshooting

Customer service

Communication

Driver's license

Job description

Warranty Technician Position Summary

Jenkins Plumbing Company is seeking an experienced and dependable Warranty Technician to handle plumbing warranty and service-related issues in residential construction. This position is responsible for diagnosing plumbing concerns, completing repairs, addressing warranty items, and providing professional service to homeowners, builders, and internal teams. The ideal candidate has strong plumbing knowledge, excellent troubleshooting skills, and the ability to work independently while representing Jenkins Plumbing Company professionally.

Key Responsibilities

• Respond to residential plumbing warranty and service requests.
• Diagnose plumbing problems and determine the appropriate repair or solution.
• Complete warranty repairs accurately and efficiently.
• Inspect plumbing systems, fixtures, piping, and equipment for defects or installation issues.
• Repair or replace plumbing fixtures, fittings, valves, piping, and other components as needed.
• Communicate professionally with homeowners, builders, supervisors, and office staff regarding warranty concerns.
• Document completed work, materials used, and any additional repairs or follow-up needed.
• Maintain an organized company vehicle, tools, and equipment.
• Ensure necessary materials and supplies are available for scheduled warranty calls.
• Follow company procedures, safety requirements, and applicable plumbing codes.
• Maintain accurate records of service and warranty work performed.
• Assist with punch-list items and other plumbing service needs as assigned.
• Perform additional duties as needed.

Qualifications

• Previous residential plumbing experience required.
• Warranty, service, or punch-list plumbing experience preferred.
• Strong troubleshooting and problem-solving skills.
• Knowledge of residential plumbing systems and fixtures.
• Ability to work independently and manage multiple service calls.
• Strong communication and customer service skills.
• Ability to safely operate plumbing tools and equipment.
• Valid driver’s license with an acceptable driving record.
• Dependable attendance and strong work ethic required.

Physical Requirements

• Ability to lift and carry up to 50 pounds.
• Ability to stand, walk, bend, kneel, climb, crawl, and work in confined spaces as needed.
• Ability to perform physical plumbing work throughout the workday.
• Ability to work indoors and outdoors in varying weather and job-site conditions.

What We Offer

• Full-time employment
• Competitive benefits for eligible associates
• Opportunities for advancement and professional growth
• Supportive team environment
• Company-provided tools or equipment as applicable
• Opportunity to be part of a 100% Associate-Owned Company

About Jenkins Plumbing Company

Jenkins Plumbing Company is a 100% Associate-Owned Company committed to providing reliable, professional, and trusted plumbing services. We value associates who take pride in their work, provide excellent service, and contribute to the success of the company.

Jenkins Plumbing Company is an Equal Opportunity Employer. Jasper is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

If you're a plumber and looking for a job opportunity, join our team today. Once hired, you'll enjoy lucrative pay, incentive programs, and benefits including full medical and a 401(k) retirement program.