Warranty Processor

Forest River, Inc.; Indiana; Hybrid; USD 35,000 - 52,000; Full time

Job summary

Forest River, Inc. is seeking an individual to process warranty claims and support our dealer network. The role involves handling inquiries by phone and email, maintaining records, and performing related office duties in a fast-paced environment.

Qualified candidates will be detail-oriented with strong computer and communication skills, and a commitment to quality service. Prior experience in manufacturing environments is a plus.

Qualifications

• Attention to detail and accuracy required.
• Proficient with Microsoft Office programs.
• Strong written and verbal communication skills.
• Desire to provide exceptional customer service to dealers and customers.
• Able to work well in a team and adapt to multiple tasks.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Skills

Attention to detail

Microsoft Office

Written and verbal communication

Customer service focus

Team collaboration

Willingness to learn

Job description

Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Qualifications

• Attention to detail and accuracy
• Excellent computer skills, able to work in Microsoft Office programs efficiently
• Must have good written and verbal communication skills
• A desire to provide extraordinary customer service to the dealer/customer network
• Able to work within a group and transition between responsibilities given
• Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.