Claims Processor

East To West RV; Elkhart (IN); On-site; USD 38,000 - 52,000; Full time

Job summary

Forest River, Inc. in Indiana is seeking a Warranty Claims Processor to handle dealer warranty submissions and respond to inquiries. The role emphasizes accuracy, documentation, and customer service in a fast-paced manufacturing environment.

You will work with claims, coordinate with internal teams, and maintain records while performing routine office tasks and document scanning as needed.

Qualifications

• Attention to detail and accuracy.
• Excellent computer skills with Microsoft Office.
• Strong written and verbal communication.
• Desire to provide extraordinary customer service to dealers and customers.
• Able to work in a group and transition between tasks.
• Willingness to learn various RV components.

Responsibilities

• Process warranty claims submitted by our dealer base.
• Answer questions regarding claims via phone or email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Skills

Attention to detail

Excellent computer skills

Written and verbal communication

Customer service

Teamwork

Willingness to learn

Tools

Microsoft Office

Job description

Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Qualifications

• Attention to detail and accuracy
• Excellent computer skills, able to work in Microsoft Office programs efficiently
• Must have good written and verbal communication skills
• A desire to provide extraordinary customer service to the dealer/customer network
• Able to work within a group and transition between responsibilities given
• Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.