Claims Processor

Forest River, Inc.; Elkhart (IN); Hybrid; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive wage

Benefits package

Job summary

Forest River, Inc. is seeking a Warranty Claims professional in Indiana to process claims from our dealer network. You will respond to inquiries via phone and email, ensure accurate record retention, and manage document scanning as part of daily office duties.

The ideal candidate demonstrates attention to detail, strong communication skills, and a customer-service mindset in a fast-paced manufacturing environment.

Qualifications

• Attention to detail and accuracy.
• Excellent computer skills, proficient in Microsoft Office.
• Strong written and verbal communication skills.
• Customer service oriented with dealer network.
• Team player able to adapt to changing tasks.
• Willingness to learn many RV components.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Skills

Attention to detail

Verbal communication

Written communication

Customer service

Teamwork

Adaptability

RV components knowledge

Tools

Microsoft Office

Job description

Forest River, Inc., the Nation’s largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening.

Responsibilities

• Process Warranty Claims submitted by our dealer base.
• Answer questions regarding claims via phone/email.
• Record retention and reporting.
• Scanning documents.
• Miscellaneous office duties.

Qualifications

• Attention to detail and accuracy
• Excellent computer skills, able to work in Microsoft Office programs efficiently
• Must have good written and verbal communication skills
• A desire to provide extraordinary customer service to the dealer/customer network
• Able to work within a group and transition between responsibilities given
• Willingness to learn many different components of a RV

Forest River offers a stable work environment that is fast paced. Our employees enjoy a highly competitive Wage and Benefit Package. We are looking for dedicated individuals with experience in the Industry as well as other Manufacturing Processes.