Warranty Claims Quality Lead

Kyungshin-Lear Sales and Engineering LLC; Montgomery (AL); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Kyungshin-Lear Sales and Engineering LLC in Montgomery, AL is seeking a Warranty Claim Coordinator to oversee claim activity between customers, engineering and KLSE manufacturing plants. You will ensure adherence to customer quality policies and communicate requirements clearly.

The role emphasizes analyzing field claims, supporting root cause investigations, and preparing refutations of invoices from HMMA, KaGA, and module companies.

Qualifications

• Bachelor’s degree in related field or equivalent.
• Four to six years related experience or equivalent.
• Proficient in Microsoft Office Word, Excel and PowerPoint.
• Strong organizational, problem-solving, and analytical skills.
• Effectively manage priorities and workflow.

Responsabilités

• Coordinate Warranty Claim activity between the customer, Engineering and KLSE MFG Plants.
• Knowledgeable of customer’s quality policy to ensure customer satisfaction.
• Communicate customer concerns and requirements as needed.
• Monitor field claim status (HMMA, KaGA and module company).
• Attend field claim investigation and improvement activity per customer request.
• Work with KLSE plant staff to consider root cause and counter measure for field claim issues.
• Analyze and refute field claim invoices from HMMA, KaGA and module company.
• Performs other duties as assigned by Quality Management Team.

Connaissances

Organizational skills

Analytical skills

Problem-solving

Prioritization

Experience: 4-6 years

Formation

Bachelor’s degree

Outils

Microsoft Office Suite

Description du poste

Kyungshin-Lear Sales and Engineering LLC in Montgomery, AL is seeking a Warranty Claim Coordinator to oversee claim activity between customers, engineering and KLSE manufacturing plants. You will ensure adherence to customer quality policies and communicate requirements clearly.

The role emphasizes analyzing field claims, supporting root cause investigations, and preparing refutations of invoices from HMMA, KaGA, and module companies.