QA Warranty Coordinator

Apscareerportal; Alabama; On-site; USD 55,000 - 75,000; Full time

Job summary

Apscareerportal is seeking a Warranty Claim Coordinator to bridge the gap between customers, Engineering, and KLSE MFG plants. You will oversee field claim status and contribute to root-cause investigations with plant teams.

The role requires a Bachelor's degree in a related field and 4–6 years of relevant experience, with strong skills in MS Office and analytical problem solving.

Qualifications

• Four to six years related experience or equivalent.
• Proficient in Microsoft Office Word, Excel and PowerPoint.
• Strong organizational, problem-solving, and analytical skills
• Effectively manage priorities and workflow.

Responsibilities

• Knowledgeable of customer’s quality policy to ensure customer satisfaction.
• Communicate customer concerns and requirements as needed.
• Responsible for monitoring field claim status (HMMA, KaGA and module company).
• Attend field claim investigation and improvement activity per customer request.
• Work with KLSE plant staff to consider root cause and counter measure for field claim issues.
• Responsible for analysis and refutation of field claim invoice from HMMA, KaGA and module company.
• Performs other duties as assigned by Quality Management Team.

Skills

Problem solving

Analytical skills

Organizational skills

Prioritization

Communication

Education

Bachelor’s degree (B.A. /B.S.) in related field

Tools

Microsoft Office

Job description

About the role

Coordinate Warranty Claim activity between the customer, Engineering and KLSE MFG Plants.

Responsibilities

• Knowledgeable of customer’s quality policy to ensure customer satisfaction.
• Communicate customer concerns and requirements as needed.
• Responsible for monitoring field claim status (HMMA, KaGA and module company).
• Attend field claim investigation and improvement activity per customer request.
• Work with KLSE plant staff to consider root cause and counter measure for field claim issues.
• Responsible for analysis and refutation of field claim invoice from HMMA, KaGA and module company.
• Performs other duties as assigned by Quality Management Team.

Essential Skills

• Bachelor’s degree (B.A. /B.S.) in related field or equivalent.
• Four to six years related experience or equivalent.
• Proficient in Microsoft Office Word, Excel and PowerPoint.
• Strong organizational, problem-solving, and analytical skills
• Effectively manage priorities and workflow.

Preferred Skills

• Automotive background preferred not required.
• Specifically, vehicles with defects.