Warming Center Mentor | Camden | Homelessness

Collaborative-Support-Programs; Gloucester Township (NJ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Holiday differential pay

Job summary

CSPNJ is seeking Seasonal Warming Center Mentor(s) in New Jersey to support an overnight shelter for the unhoused from November through March. Mentors ensure safety and emotional well-being, assist with intake, distribute supplies, and connect guests with community resources.

Two part-time night shifts are available (5:00pm–12:00am and 12:00am–7:00am), up to 29 hours weekly, with hourly pay of $20 and holiday differential pay.

Qualifications

• High school diploma or GED required.
• 1–2 years working with homeless populations.
• Ability to engage diverse individuals with empathy.
• Willingness to share personal recovery experience as appropriate.
• Bi-lingual skills are a plus.

Responsibilities

• Greet guests and foster a welcoming environment.
• Model professionalism, reliability, and effective communication.
• Provide education, guidance, and supportive interactions.
• Maintain center cleanliness and escalate safety concerns.
• Respond to behavioral health crises with de-escalation techniques.
• Follow staffing schedules to ensure coverage.

Skills

Guest relations

Professionalism

Communication

Crisis intervention

De-escalation

Teamwork

Staffing adherence

Diversity engagement

Life experience sharing

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

CSPNJ a mental health nonprofit agency is looking for seasonal Warming Center Mentor(s). The Warming Center provides emergency overnight shelter for the unhoused from November through March. The Mentor ensures the physical safety and emotional well-being of guests staying at the emergency cold weather shelter. Staff members work as a team to handle nightly intake, distribute supplies, maintain facility cleanliness, and connect guests with critical community resources. The Warming Center provides a warm safe place for unsheltered individuals to spend the night during the winter months.

HIGHLIGHTS

• Greet guests warmly and create a welcoming, respectful, and comfortable environment.
• Serve as a positive role model by demonstrating professionalism, reliability, and effective communication.
• Promote a safe, healthy, and supportive environment through education, guidance, and positive interactions with guests.
• Maintain the cleanliness of the center and promptly report maintenance or safety concerns to the Center Manager.
• Support guest safety by responding appropriately to behavioral health crises and utilizing effective crisis intervention and de-escalation techniques when needed.
• Adhere to assigned staffing schedules to ensure adequate and safe staffing coverage and support the successful delivery of program services and objectives.

Hourly Rate: $20.00| Holiday Shift Differential Pay Available

2 part-time shifts available | Up to 29 hours per week | No benefits

1. 5:00pm – 12:00am

2. 12:00am – 7:00am

Requirements

• High school diploma or GED and 1–2 years of working with the homeless population.
• Ability to build and maintain positive, supportive relationships with individuals who currently or previously have received mental health or substance use services.
• Demonstrated ability to work effectively with individuals from diverse backgrounds and communities.
• Willingness to share personal experience with mental health or substance use services, as appropriate, and speak openly about one’s individual recovery journey.
• Ability to work with individuals experiencing mental health challenges in a compassionate, respectful, and professional manner.
• Basic computer skills, including proficiency with Microsoft Office and general computer literacy.
• Bilingual skills are a plus!
• Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.