Warming Center Team Lead| Camden | Homelessness

Collaborative Support Programs of NJ Inc.; New Jersey; On-site; USD 25,000 - 36,000; Part time

Job summary

Collaborative Support Programs of NJ Inc. (CSPNJ) seeks Seasonal Warming Center Team Lead(s) to oversee overnight shelter operations for the unhoused from November through March.

You will supervise staff, greet guests, handle nightly intake, maintain safety and cleanliness, connect guests with community resources, and respond to crises with calm, professional leadership.

Qualifications

• High school diploma or GED required.
• Ability to work with homeless population.
• Ability to communicate with diverse individuals.

Responsibilities

• Greet guests warmly and create a welcoming environment.
• Lead staff and mentors to ensure safety and well-being of guests.
• Manage nightly intake and distribute supplies.
• Maintain cleanliness of the center and report safety concerns.
• Respond to crises with effective de-escalation.
• Adhere to staffing schedules to ensure coverage.

Skills

Guest relations

Crisis intervention

Team leadership

Communication

Scheduling

Computer literacy

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

CSPNJ a mental health nonprofit agency is looking for seasonal Warming Center Team Lead(s). The Warming Center provides emergency overnight shelter for the unhoused from November through March. The team Lead and Mentors ensures the physical safety and emotional well-being of guests staying at the emergency cold weather shelter. Staff members work as a team to handle nightly intake, distribute supplies, maintain facility cleanliness, and connect guests with critical community resources. The Warming Center provides a warm safe place for unsheltered individuals to spend the night during the winter months.

HIGHLIGHTS

• Greet guests warmly and create a welcoming, respectful, and comfortable environment.
• Serve as a positive role model by demonstrating professionalism, reliability, and effective communication.
• Promote a safe, healthy, and supportive environment through education, guidance, and positive interactions with guests.
• Maintain the cleanliness of the center and promptly report maintenance or safety concerns to the Center Manager.
• Support guest safety by responding appropriately to behavioral health crises and utilizing effective crisis intervention and de-escalation techniques when needed.
• Adhere to assigned staffing schedules to ensure adequate and safe staffing coverage and support the successful delivery of program services and objectives.

Hourly Rate: $22.00| Holiday Shift Differential Pay Available

2 part-time shifts available | Up to 29 hours per week | No benefits

• 1. 5:00pm - 12:00am
• 2. 12:00am - 7:00am

Requirements

• High school diploma or GED and 1-2 years of working with the homeless population.
• Ability to build and maintain positive, supportive relationships with individuals who currently or previously have received mental health or substance use services.
• Demonstrated ability to work effectively with individuals from diverse backgrounds and communities.
• Willingness to share personal experience with mental health or substance use services, as appropriate, and speak openly about one’s individual recovery journey.
• Ability to work with individuals experiencing mental health challenges in a compassionate, respectful, and professional manner.
• Basic computer skills, including proficiency with Microsoft Office and general computer literacy.
• Bilingual skills are a plus!
• Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.