Warming Center Team Lead| Camden | Homelessness

Collaborative-Support-Programs; Gloucester Township (NJ); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Holiday shift differential

Part-time schedule (≤29 hours/week)

Job summary

Collaborative-Support-Programs (CSPNJ) seeks seasonal Warming Center Team Leads to supervise overnight shelter operations for unhoused individuals from November through March. You will oversee nightly intake, distribute supplies, and help guests access community resources, while ensuring safety and a warm, respectful environment.

Experience with homeless populations and recovery journeys is valued; bilingual skills are a plus.

Qualifications

• High school diploma or GED required.
• 1-2 years working with the homeless population.
• Ability to work with diverse backgrounds and communities.
• Willingness to share personal experience with mental health/substance use services.
• Bilingual skills are a plus.

Responsibilities

• Greet guests and create a welcoming, respectful environment.
• Manage nightly intake and distribute supplies.
• Maintain cleanliness of the center and report safety concerns.
• Connect guests with critical community resources.
• Respond to behavioral health crises with de-escalation when needed.
• Adhere to staffing schedules to ensure safe coverage.

Skills

Interpersonal skills

Communication skills

Crisis intervention

Bilingual

Computer literacy

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

CSPNJ a mental health nonprofit agency is looking for seasonal Warming Center Team Lead(s). The Warming Center provides emergency overnight shelter for the unhoused from November through March. The team Lead and Mentors ensures the physical safety and emotional well-being of guests staying at the emergency cold weather shelter. Staff members work as a team to handle nightly intake, distribute supplies, maintain facility cleanliness, and connect guests with critical community resources. The Warming Center provides a warm safe place for unsheltered individuals to spend the night during the winter months.

HIGHLIGHTS

• Greet guests warmly and create a welcoming, respectful, and comfortable environment.
• Serve as a positive role model by demonstrating professionalism, reliability, and effective communication.
• Promote a safe, healthy, and supportive environment through education, guidance, and positive interactions with guests.
• Maintain the cleanliness of the center and promptly report maintenance or safety concerns to the Center Manager.
• Support guest safety by responding appropriately to behavioral health crises and utilizing effective crisis intervention and de-escalation techniques when needed.
• Adhere to assigned staffing schedules to ensure adequate and safe staffing coverage and support the successful delivery of program services and objectives.

Hourly Rate: $22.00| Holiday Shift Differential Pay Available

2 part-time shifts available | Up to 29 hours per week | No benefits

• 1. 5:00pm - 12:00am
• 2. 12:00am - 7:00am

Requirements

• High school diploma or GED and 1-2 years of working with the homeless population.
• Ability to build and maintain positive, supportive relationships with individuals who currently or previously have received mental health or substance use services.
• Demonstrated ability to work effectively with individuals from diverse backgrounds and communities.
• Willingness to share personal experience with mental health or substance use services, as appropriate, and speak openly about one’s individual recovery journey.
• Ability to work with individuals experiencing mental health challenges in a compassionate, respectful, and professional manner.
• Basic computer skills, including proficiency with Microsoft Office and general computer literacy.
• Bilingual skills are a plus!
• Lived Experience: CSPNJ prioritizes hiring people who use their own life experience dealing with mental health/substance use issues to inspire and support others.