Warm-Welcome Front Desk Agent | Guest Experience

Country Inn & Suites by Radisson; Colonial Park (PA); In loco; USD 19.000 - 25.000; Tempo pieno

Descrizione del lavoro

Country Inn & Suites by Radisson seeks a friendly Front Desk Agent to warmly welcome guests from arrival to departure. You will handle check-ins/outs, provide local information, and address guest requests with professionalism to ensure a memorable stay.

The ideal candidate brings at least 1 year of guest-facing experience, strong communication, and the ability to stay composed under pressure during peak times while maintaining outstanding service standards.

Competenze

• 1+ year of experience in a customer-facing or similar role.
• Strong communication skills and ability to convey information clearly.
• Welcoming, professional demeanor and focus on guest satisfaction.

Mansioni

• Greet and check in guests with a warm, friendly attitude.
• Answer questions and provide helpful information about the hotel and local area.
• Resolve minor guest issues quickly to ensure satisfaction.
• Manage check-outs and process payments accurately.
• Keep the front desk and lobby area organized and presentable.
• Stay calm and focused during busy moments while delivering excellent service.

Conoscenze

Communication skills

Customer service mindset

Calm under pressure

Reliability

Descrizione del lavoro

Country Inn & Suites by Radisson seeks a friendly Front Desk Agent to warmly welcome guests from arrival to departure. You will handle check-ins/outs, provide local information, and address guest requests with professionalism to ensure a memorable stay.

The ideal candidate brings at least 1 year of guest-facing experience, strong communication, and the ability to stay composed under pressure during peak times while maintaining outstanding service standards.