Warm Vet Receptionist: Client Care & Scheduling (Part-Time)

Vets for Pets; Pittsfield (MA); On-site; USD 22,000 - 28,000; Part time

Benefits offered by this job

Vet discounts

Pet store discounts

Groom Room discounts

Discounts and cashbacks

In-house career development

Pension

Holiday allowance

Job summary

Reading Vets for Pets in Reading is seeking a friendly Veterinary Receptionist to join our welcoming team. You will be the first point of contact for clients and their pets, manage bookings, and support the clinical team with accurate information.

This part-time role requires superb customer service, reliability, and a calm, proactive approach. You will thrive in a busy surgery, using our online booking system and helping clients feel confident and cared for.

Qualifications

• Previous experience in a customer-facing role is essential.
• Ability to operate our online booking system and manage payments.
• Strong focus on delivering excellent client care for clients and pets.

Responsibilities

• Provide outstanding service to clients while ensuring high standards of care for their pets.
• Be the first point of contact for clients and their pets, and liaison with the clinical team.
• Build positive relationships with clients, pets, and colleagues.
• Greet clients, offer guidance, and provide clear information.
• Manage payments and book future appointments.
• Coordinate day-to-day practice operations using our online booking system.

Skills

Friendly demeanor

Excellent communication

Calm under pressure

Enthusiasm

Emotional resilience

People skills

Tools

Booking system

Job description

Reading Vets for Pets in Reading is seeking a friendly Veterinary Receptionist to join our welcoming team. You will be the first point of contact for clients and their pets, manage bookings, and support the clinical team with accurate information.

This part-time role requires superb customer service, reliability, and a calm, proactive approach. You will thrive in a busy surgery, using our online booking system and helping clients feel confident and cared for.