Veterinary Front Desk Pro - Flexible Schedule & Perks

Town-and-Country-Veterinary-Clini; River Oaks (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) matching

529 Savings Plan

Referral bonuses

Sick Time / PTO

Job summary

Vetcor is seeking a part-time Client Service Representative (Veterinary Receptionist) to join our team. You will greet clients and their pets, answer calls and emails, and manage appointments in a collaborative clinic setting.

The role emphasizes exceptional customer service, organization, and clear communication with clients and the veterinary team. A positive, professional demeanor is required, with time-off and benefits details provided during onboarding.

Qualifications

• Excellent customer-service and communication skills.
• Professional, respectful, and positive approach to clients and coworkers.
• Strong organizational and multitasking abilities.
• Commitment to accurate scheduling, records, invoices, payments, and client information.
• Compassionate approach to clients and their pets.

Responsibilities

• Greet clients and their pets warmly and professionally.
• Answer incoming phone calls, emails, and client questions.
• Schedule, reschedule, confirm, and coordinate appointments.
• Check clients and patients in and out efficiently.
• Maintain a friendly, professional front-desk environment.
• Process invoices and payments according to hospital policy.
• Maintain accurate client and patient records.
• Coordinate communication between front desk and treatment areas.

Skills

Customer service

Communication

Organizational skills

Multitasking

Confidentiality

Education

High school diploma or equivalent

Tools

CRM software

Job description

Vetcor is seeking a part-time Client Service Representative (Veterinary Receptionist) to join our team. You will greet clients and their pets, answer calls and emails, and manage appointments in a collaborative clinic setting.

The role emphasizes exceptional customer service, organization, and clear communication with clients and the veterinary team. A positive, professional demeanor is required, with time-off and benefits details provided during onboarding.