Part-Time Veterinary Receptionist

American Veterinary Group (AVG); Winter Haven (FL); On-site; USD 31,000 - 38,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401(k) Match

Paid time off (PTO)

Parental leave

Work-life balance day off

Disability options

Discounted veterinary care

Scrub allowance

Professional growth opportunities

Tuition assistance

Job summary

American Veterinary Group (AVG) is seeking a Veterinary Receptionist to provide outstanding client service and support in a fast-paced, multi-doctor animal hospital. The role focuses on front-of-house duties, including answering calls, scheduling, greeting clients, and processing paperwork.

The position requires clear communication, organization, and a positive, professional demeanor as you support patient care and collaborate with clinical teams.

Qualifications

• Prior customer service experience.
• Must be able to lift 40 lbs.
• This position requires regular on-site presence as an essential function of the role. In-person attendance is necessary to support patient care, respond to time-sensitive needs, collaborate with clinical teams, and maintain the safety and well-being of patients, clients, and staff.
• We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the ADA and applicable laws.

Responsibilities

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi-task in a hands-on environment.
• Energetic people-and-pet person with excellent work ethic and social and organizational skills.
• Be compassionate and caring.
• Willing to work flexible hours, including weekends.
• Can work individually as well as on a team.
• Self-starter personality that can complete daily tasks without constant direction.

Skills

Customer service experience

Lift 40 lbs

Job description

Description

Our hospital is seeking a Veterinary Receptionist to help provide outstanding patient care and client service in a fast‑paced, multi‑doctor animal hospital.

The Veterinary Receptionist is responsible for maintaining front‑of‑house duties. These tasks vary by day but can include answering phone calls, scheduling appointments, greeting clients, maintaining hospital‑required paperwork, and reviewing invoices or discharge instructions. Clear communication and organizational skills are key to success in this role.

Responsibilities

• Demonstrates professionalism, dependability, healthy and positive communication skills, and the ability to multi‑task in a hands‑on environment.
• Energetic people‑and‑pet person with excellent work ethic and social and organizational skills.
• Be compassionate and caring.
• Willing to work flexible hours, including weekends.
• Can work individually as well as on a team.
• Self‑starter personality that can complete daily tasks without constant direction.

Skills, Knowledge & Expertise

• Prior customer service experience.
• Must be able to lift 40 lbs.
• This position requires regular on‑site presence as an essential function of the role. Due to the nature of veterinary hospital operations, in‑person attendance is necessary to support patient care, respond to time‑sensitive needs, collaborate with clinical teams, and maintain the safety and well‑being of patients, clients, and staff.
• We are committed to providing equal employment opportunities and will consider requests for reasonable accommodation in accordance with the Americans with Disabilities Act (ADA) and applicable laws.

Benefits

• Health Care Plan (Medical, Dental & Vision Options)
• 401(k) Match
• Generous paid time off (PTO)
• Paid parental leave and paid maternity leave
• One work/life balance day off
• Short‑term and long‑term disability options
• Supplemental insurance options
• Discounted veterinary care
• Scrub allowance
• Hands‑on and e‑training
• Professional growth opportunities
• Tuition assistance for prospective veterinary technician students

Department: General Practice Hospitals; Location: Compassion Animal Hospital.