Warm Front Desk Coordinator — Nursing Home Reception

Westhavennh; West Haven, Northern (CT, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Growth opportunities

Collaborative team

Job summary

Westhavennh in West Haven is seeking a friendly, organized receptionist to be the welcoming face of our nursing home. You will greet residents and visitors, manage the front desk, and coordinate basic administrative tasks in a fast-paced, compassionate environment.

Ideal candidates have strong organizational and communication skills, proficiency with Microsoft Office, dependable professionalism, and the flexibility to work weekends or extra hours.

Qualifications

• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and general computer skills.
• Excellent verbal and written communication, professional demeanor.
• Positive, warm, and approachable personality with a service mindset.
• Flexibility to work weekends or additional hours as needed.
• Experience handling cash or cashiering tasks for residents.
• Reliable and able to follow assigned schedules.

Responsibilities

• Serve as the primary point of contact for visitors, residents, and employees at the front desk.
• Oversee desk scheduling and coordinate coverage for breaks, vacations, and weekends.
• Greet visitors, address inquiries, and direct calls as appropriate.
• Assist with basic administrative tasks: data entry, logs, mail handling, and organization.
• Act as liaison between departments, staff, residents, and families with timely communication.

Skills

Organizational skills

Microsoft Office

Communication skills

Customer service

Weekend availability

Cashiering

Dependability

Tools

Microsoft Office Suite

Job description

Westhavennh in West Haven is seeking a friendly, organized receptionist to be the welcoming face of our nursing home. You will greet residents and visitors, manage the front desk, and coordinate basic administrative tasks in a fast-paced, compassionate environment.

Ideal candidates have strong organizational and communication skills, proficiency with Microsoft Office, dependable professionalism, and the flexibility to work weekends or extra hours.