Warm Front Desk Coordinator for Senior Care

Rae-Ann Geneva Skilled Nursing & Rehabilitation; Geneva Township (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Rae-Ann Geneva Skilled Nursing & Rehabilitation in Geneva Township, OH, seeks an attentive Nursing Home Receptionist to be the first contact for residents, families, visitors and staff. You will manage front desk operations, handle calls, provide information, and support administrative tasks in a fast-paced elder-care environment.

The role requires excellent communication, a friendly demeanor, and the ability to multitask while maintaining confidentiality and infection-control compliance.

Qualifications

• High school diploma or equivalent required.
• Experience in receptionist roles, preferably in healthcare or senior care settings.
• Strong communication and interpersonal skills.
• Proficiency with MS Office and basic office equipment.
• Ability to handle sensitive information with discretion and maintain confidentiality.

Responsibilities

• Greet residents, family members, staff, and visitors warmly and professionally.
• Answer and direct incoming phone calls in a courteous and timely manner.
• Maintain visitor logs and ensure proper sign-in/sign-out procedures.
• Assist with scheduling appointments and meetings as needed.
• Distribute mail and packages to residents and staff.
• Perform general administrative tasks such as filing, copying, scanning, and data entry.
• Ensure the reception area is tidy, organized, and welcoming.
• Support other departments with clerical tasks as required.
• Monitor visitor adherence to facility policies, including infection control and safety protocols.
• Respond to inquiries about facility services and provide directions or referrals when appropriate.
• All other duties as assigned.

Skills

Excellent communication

Interpersonal skills

Discretion and confidentiality

Team player

Flexibility weekends/evenings

Education

High school diploma or equivalent

Tools

MS Office

Office equipment

Job description

Rae-Ann Geneva Skilled Nursing & Rehabilitation in Geneva Township, OH, seeks an attentive Nursing Home Receptionist to be the first contact for residents, families, visitors and staff. You will manage front desk operations, handle calls, provide information, and support administrative tasks in a fast-paced elder-care environment.

The role requires excellent communication, a friendly demeanor, and the ability to multitask while maintaining confidentiality and infection-control compliance.