Receptionist

Essential Healthcare Management; West Haven (CT); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay and benefits package

Fun, supportive and collaborative work

Opportunities for growth and developm

Job summary

Essential Healthcare Management in West Haven is seeking a friendly and organized Receptionist to be the welcoming face of our nursing home. You will greet visitors, manage front desk operations, and support residents, families, and staff with courteous service.

The ideal candidate has strong communication, solid computer skills, and flexibility to work weekends or additional hours. Previous cashiering experience is a plus, and dependability is essential for daily scheduling.

Qualifications

• Strong organizational skills and ability to multitask
• Proficiency in Microsoft Office Suite and general computer skills
• Exceptional verbal and written communication skills
• Positive, warm and approachable personality
• Flexibility to work weekends or additional hours as needed
• Cashiering experience supporting resident financial management and transactions
• Dependable and able to adhere to assigned schedule

Responsibilities

• Serve as the primary point of contact for all visitors, residents, and employees
• Oversee the reception desk schedule and staffing coverage
• Provide top-notch customer service by greeting visitors and directing calls
• Assist with basic administrative tasks and maintain logs
• Act as a liaison between departments, staff, residents and families

Skills

Organizational skills

Customer service

Verbal and written communication

Dependability

Multitasking

Positive, warm demeanor

Tools

Microsoft Office Suite (Excel, Word, Outlook)

Job description

Join Our Team as a Receptionist!

We are looking for an organized, professional, and welcoming Receptionist to be the face of our nursing home in West Haven. This role is perfect for someone who thrives in a dynamic environment, enjoys interacting with people, and has a passion for providing exceptional service to residents, families, and staff members. Whether you're new to being a receptionist or have prior experience, we want to hear from you!

Key Responsibilities:

• Serve as the primary point of contact for all visitors, residents, and employees while ensuring that the reception area operates smoothly and efficiently.
• Oversee the reception desk schedule and ensure that all front desk staffing needs are met, including coordinating coverage for breaks, vacations, and weekends.
• Provide top-notch customer service by greeting visitors with a smile, addressing inquiries, and directing calls and requests appropriately.
• Assist with basic administrative tasks, including data entry, maintaining visitor logs, managing incoming/outgoing mail, and ensuring a well-organized reception area.
• Act as a liaison between departments, staff, residents, and families, ensuring accurate and timely communication.

What We’re Looking For:

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and general computer skills.
• Exceptional verbal and written communication skills, with a professional demeanor.
• A positive, warm, and approachable personality with a passion for helping others.
• Flexibility to work weekends or additional hours as needed.
• Cashiering experience supporting resident financial management and transactions.
• Looking for someone dependable who can adhere to their assigned schedule.

Benefits of Joining Our Team:

• Competitive pay and comprehensive benefits package
• A fun, supportive and collaborative work environment
• Opportunities for professional growth and development