Receptionist

Westhavennh; West Haven, Northern (CT, KY); Hybrid; USD 17,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Growth opportunities

Collaborative team

Job summary

Westhavennh in West Haven is seeking a friendly, organized receptionist to be the welcoming face of our nursing home. You will greet residents and visitors, manage the front desk, and coordinate basic administrative tasks in a fast-paced, compassionate environment.

Ideal candidates have strong organizational and communication skills, proficiency with Microsoft Office, dependable professionalism, and the flexibility to work weekends or extra hours.

Qualifications

• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office (Excel, Word, Outlook) and general computer skills.
• Excellent verbal and written communication, professional demeanor.
• Positive, warm, and approachable personality with a service mindset.
• Flexibility to work weekends or additional hours as needed.
• Experience handling cash or cashiering tasks for residents.
• Reliable and able to follow assigned schedules.

Responsibilities

• Serve as the primary point of contact for visitors, residents, and employees at the front desk.
• Oversee desk scheduling and coordinate coverage for breaks, vacations, and weekends.
• Greet visitors, address inquiries, and direct calls as appropriate.
• Assist with basic administrative tasks: data entry, logs, mail handling, and organization.
• Act as liaison between departments, staff, residents, and families with timely communication.

Skills

Organizational skills

Microsoft Office

Communication skills

Customer service

Weekend availability

Cashiering

Dependability

Tools

Microsoft Office Suite

Job description

Join Our Team as a Receptionist!

We are looking for an organized, professional, and welcoming Receptionist to be the face of our nursing home in West Haven. This role is perfect for someone who thrives in a dynamic environment, enjoys interacting with people, and has a passion for providing exceptional service to residents, families, and staff members. Whether you’re new to being a receptionist or have prior experience, we want to hear from you!

Key Responsibilities:

• Serve as the primary point of contact for all visitors, residents, and employees while ensuring that the reception area operates smoothly and efficiently.
• Oversee the reception desk schedule and ensure that all front desk staffing needs are met, including coordinating coverage for breaks, vacations, and weekends.
• Provide top-notch customer service by greeting visitors with a smile, addressing inquiries, and directing calls and requests appropriately.
• Assist with basic administrative tasks, including data entry, maintaining visitor logs, managing incoming/outgoing mail, and ensuring a well-organized reception area.
• Act as a liaison between departments, staff, residents, and families, ensuring accurate and timely communication.

What We’re Looking For:

• Strong organizational skills with the ability to multitask and prioritize effectively.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and general computer skills.
• Exceptional verbal and written communication skills, with a professional demeanor.
• A positive, warm, and approachable personality with a passion for helping others.
• Flexibility to work weekends or additional hours as needed.
• Cashiering experience supporting resident financial management and transactions.
• Looking for someone dependable who can adhere to their assigned schedule.

Benefits of Joining Our Team:

• Competitive pay and comprehensive benefits package
• A fun, supportive and collaborative work environment
• Opportunities for professional growth and development