Warm Front Desk Coordinator for MedSpa Guest Experience

Nurse Fiona Medical Spa; Framingham (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

Nurse Fiona Medical Spa in Framingham, MA is seeking a warm, professional Front Desk Patient Coordinator to join our team on a part-time basis. You will be the first point of contact, greeting clients and guiding them through appointments.

The ideal candidate has at least two years of reception experience, proficient in Microsoft Office, and excellent written and verbal communication. You will manage calls, schedule visits, assist with merchandising, and help ensure a smooth patient experience

Qualifications

• Minimum 2 years of reception experience.
• Proficient in Microsoft Office Suite.
• Professional, warm, and upbeat appearance.
• Excellent written and verbal communication.
• Strong organizational skills and detail orientation.
• Able to multitask and manage time effectively.
• Passion for customer service.
• Good judgment and problem-solving abilities.

Responsibilities

• Enthusiastically greet and welcome patients as soon as they arrive in the office and ensure the first impression is a great one.
• Answer incoming phone calls, schedule and confirm appointments.
• Ensure reception area is welcoming and clean.
• Assist with retail merchandising.
• Provide accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.
• Must be well organized.
• Ensure the patient experience is consistent with our brand and mission.
• Understand all treatment and service offerings at the Spa and be able to answer questions confidently.
• Must be willing and able to follow all employee rules established by owner/operator.
• Reliable and punctual.
• Team player with zero drama.

Skills

Reception experience

Microsoft Office

Professional attitude

Communication skills

Organizational skills

Multitasking

Time management

Customer service

Problem solving

Independent judgment

Tools

Microsoft Office Suite

Job description

Nurse Fiona Medical Spa in Framingham, MA is seeking a warm, professional Front Desk Patient Coordinator to join our team on a part-time basis. You will be the first point of contact, greeting clients and guiding them through appointments.

The ideal candidate has at least two years of reception experience, proficient in Microsoft Office, and excellent written and verbal communication. You will manage calls, schedule visits, assist with merchandising, and help ensure a smooth patient experience