Patient-Focused Clinic Front Desk Coordinator

Fresenius Medical Care; Medford (MA); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Parental leave

Job summary

Fresenius Medical Care is seeking a friendly receptionist/secretary to join our outpatient clinic in Medford, MA. This role combines front-desk duties with administrative support to ensure smooth patient flow and accurate records.

You will answer calls, greet patients, schedule appointments, process admissions and maintain confidentiality while delivering compassionate customer service in a clinical environment.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience.
• Experience with Microsoft Word, Excel and PowerPoint preferred.

Responsibilities

• Answering phones and routing calls to the right person.
• Greet patients and guests professionally and manage reception area.
• Schedule appointments and maintain records.
• Process admissions data and maintain patient confidentiality.

Skills

Microsoft Office

Office procedures

Communication skills

Organizational skills

Customer service

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care is seeking a friendly receptionist/secretary to join our outpatient clinic in Medford, MA. This role combines front-desk duties with administrative support to ensure smooth patient flow and accurate records.

You will answer calls, greet patients, schedule appointments, process admissions and maintain confidentiality while delivering compassionate customer service in a clinical environment.